Technical service

Comprehensive support and service are an integral part of battenfeld-cincinnati‘s corporate philosophy. With our own organizations and trading partners, we are connected all over the world – so not only our sales staff can be reached quickly worldwide, but our technical service and complete after-sales-service are also locally available for our customers.

    On site, we offer:

    • Commissioning
    • Inspection/maintenance
    • Field repair

    Pictures:

    Below you will find the contacts for your enquiries to our facilities. Please have your machine/commission number ready! For sales enquiries, please use our general contact form.

    Germany
    Technical Support Tel.: +49 (5731) 242 – 321 (Bad Oeynhausen) Tel.: +49 (2152) 1495 – 22 (Kempen) Email: service.germany@battenfeld-cincinnati.com
    Spare parts enquiries Tel.: +49 (5731) 242-311 (Bad Oeynhausen) Tel.: +49 (2152) 1495 – 52 | – 12 (Kempen) Email: spares.germany@battenfeld-cincinnati.com
    Austria
    Technical Support Tel.: +43 (1) 61006 – 300 (Vienna) Email: service.austria@battenfeld-cincinnati.com

    Spare parts enquiries Tel. +43 (1) 61006-420 (Vienna) Email: spares.austria@battenfeld-cincinnati.com
    China
    Technical Support Tel.: +86 (0) 757 2238 0110 (Foshan City, Shunde) +86 (0) 757 2997 5321 | +86 (0) 757 2997 5397 Email: service.china@battenfeld-cincinnati.com
    Spare parts enquiries Tel.: +86 (0) 757 2997 5321 (Foshan City, Shunde) Email: spares.china@battenfeld-cincinnati.com
    USA
    Technical Support Tel.: 1-800-835-0065 (inside USA) Tel.: +1 (620) 241 6843 (outside USA) Email: service.usa@battenfeld-cincinnati.com
    Spare parts enquiries Tel.: +1 (855) 798 2499 (McPherson, KS) Email: spares.usa@battenfeld-cincinnati.com