Spare parts

Our service team is present worldwide, so all spare parts needed are available for you as fast as possible. Our staff can put together individual spare parts packages for you, enabling you to resume operation straight away in the event of a disruption. 

Screws and barrels

We at battenfeld-cincinnati continually improve and optimize our screws and barrels. We offer screw and barrel designs tailored to your production requirements. We can choose from a wide range of screw geometries, based on our many years of experience in the market. Our innovative screw designs also include optimized coatings for all applications and customer requirements. In addition, we offer wear analysis and wear protection consulting.

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Below you will find the contacts for your enquiries to our facilities. Please have your machine/commission number ready! For sales enquiries, please use our general contact form.

Germany
Technical Support Tel.: +49 (5731) 242 – 321 (Bad Oeynhausen) Tel.: +49 (2152) 1495 – 22 (Kempen) Email: service.germany@battenfeld-cincinnati.com
Spare parts enquiries Tel.: +49 (5731) 242-311 (Bad Oeynhausen) Tel.: +49 (2152) 1495 – 52 | – 12 (Kempen) Email: spares.germany@battenfeld-cincinnati.com
Austria
Technical Support Tel.: +43 (1) 61006 – 300 (Vienna) Email: service.austria@battenfeld-cincinnati.com

Spare parts enquiries Tel. +43 (1) 61006-420 (Vienna) Email: spares.austria@battenfeld-cincinnati.com
China
Technical Support Tel.: +86 (0) 757 2238 0110 (Foshan City, Shunde) +86 (0) 757 2997 5321 | +86 (0) 757 2997 5397 Email: service.china@battenfeld-cincinnati.com
Spare parts enquiries Tel.: +86 (0) 757 2997 5321 (Foshan City, Shunde) Email: spares.china@battenfeld-cincinnati.com
USA
Technical Support Tel.: 1-800-835-0065 (inside USA) Tel.: +1 (620) 241 6843 (outside USA) Email: service.usa@battenfeld-cincinnati.com
Spare parts enquiries Tel.: +1 (855) 798 2499 (McPherson, KS) Email: spares.usa@battenfeld-cincinnati.com